If you're local, you have the option to collect from our store in London:
The Good Kind
105 Lincoln Road
We offer free UK shipping on all orders over £65. Minimum order £20.
Spend £65 and over: FREE Delivery
Spend £40 - 65: £4.35 Discounted Delivery
Spend £20 - 40: £6.35 Standard Delivery
Orders placed on Thursday after 11:00am will arrive the following Tuesday or Wednesday. This is because parcels containing chilled items need to be delivered the next day. If we dispatch these parcels on Friday, they will be in transit Saturday and Sunday putting at risk your chilled products.
Your order will be delivered in an insulated box. Our insulated packaging will keep your items cool, but please place the relevant items in the fridge when it arrives.
Most deliveries take 2-3 working days once you've placed your order. However, this is not guaranteed so sometimes it may take longer.
Terms & Conditions for Chilled Items
You must ensure someone is available to receive your parcel within 24 hours
If you're not home, please ask the courier to deliver to your neighbour or to a pick-up store. If you use any of these options, it must be done as soon as you receive the very first message from the courier. If you change your mind on delivery date, your parcel might be delayed, and we will no longer be liable.
- If you authorise our couriers to leave your parcel in a safe place, we accept no responsibility if it goes missing, please collect your parcel as soon as possible
Once you receive your parcel, please take out the chilled products and place them in the fridge immediately
- If you change the delivery date, address or any information that might delay your parcel, we are no longer liable, and we will not be able to process any refund or exchanges
Any signs of product damages or anything unusual with the products must be reported within 24 hours from delivery (Pictures must be provided).
You agree that even though all parcels with chilled items are sent on a 24 hours delivery service, there are some circumstances beyond our power where the parcel cannot be delivered on time. E.g. Christmas period / Weather